Managing Staff

• Develop KPIs (key performance indicators)
• Write down team roles for clarity (and make it easier to remove people)
• Develop team roles
• Plan for staff appraisals
• Develop leadership skills
• Develop clear goals and objectives for each team member
• Ensure each team member has their own development programme
• Always have an up to date organization plan
• Health and safety training
• Encourage members to make decisions and communicate ideas
• Develop how-to manuals for each position
• Develop systems further
• Run training programs
• Constant and regular staff development (to go both ways)
• Sales training
• Team building exercises
• Development of new team member training
• Develop a team social club
• Develop company standards
• Set team goals
• Develop a rewards scheme
• Develop company statement and vision statement
• Develop … what happens if? … staff scenarios